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Frequently Asked Questions

How do I create an account?

Click on the Login button on the top right of the page. Enter your email address and you will be sent a login code. Once you log in, you will be able to save your contact information and default addresses.

Placing an Order

Do you offer military discounts?

No, we set our prices at the lowest level to guarantee the best deal for all customers.

What if I am Tax Exempt?

If you possess a valid government issued Tax Exempt document, you can submit it here. Upon verification of its validity, we will designate your customer account as tax-exempt.

Can I create a company account?

Yes! If you would like to set up a company account please get in touch with us using our contact form.

Company accounts let you save payment methods, staff accounts, order history, multiple shipping locations, and more.

Shipping

When will my order ship?

Unless otherwise noted on our web site, all orders are shipped (i.e. leave our facility) within 1 business day of order placement. Orders placed after 3:00 p.m. CST will be shipped the next business day. Normal transit time via UPS Ground or USPS is 3 to 5 days within the contiguous United States.

For more information, visit our Shipping page.

Do you ship internationally?

No, we only ship to the contiguous United States. No shipping to Alaska, Hawaii, Puerto Rico, or other U.S. Territories.

Do you offer expedited shipping?

Yes, we offer UPS Next Day Air. However, some larger products can only be shipped freight/LTL.